Will AI replace First-Line Supervisors of Security Workers?

Some of your tasks will be automated. People who use AI will have the edge.

Task exposure to today's AI

32/100

Moderate exposure

This is the occupation's typical task mix. Your own score can be up to 30 points higher or lower depending on how you work: routine share, people contact, judgment and how much you already use AI.

Get your personal score

Will AI replace First-Line Supervisors of Security Workers?

Not entirely. Today's AI tools can take on about 32% of the typical work in this occupation, mostly: write reports documenting observations made while on patrol. The parts that stay human include: Patrol the premises to prevent or detect intrusion, protect property, or preserve order.; Monitor closed-circuit television cameras.; Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures..

People who learn to use AI for the automatable parts keep the edge. The 3-phase plan below shows where to start.

Which tasks AI can take on

The largest tasks in this occupation, their share of the working week, and how much of each today's AI tools can do.

TaskAutomatable

Write reports documenting observations made while on patrol. 70%

Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures. 38%

Monitor closed-circuit television cameras. 28%

Monitor and authorize entry of employees, visitors, or other persons. 23%

Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity. 15%

Patrol the premises to prevent or detect intrusion, protect property, or preserve order. 10%

+ 15 more tasks (51% of the week) in the full test.

Your human edge

Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
Monitor closed-circuit television cameras.
Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.

AI tools to try

ChatGPT / Claude for reports and summariesVideo analytics and alerting systemsTranscription tools

Related roles

A 3-phase AI learning plan

Phase 1

Faster reports

Incident reports drafted from your notes with AI, checked by you.
Summaries of long documents and procedures.
Follow rules on personal and sensitive data.

Project

Use AI to draft 10 incident reports from your anonymised shift notes, time each against your usual manual write-up, and log the average minutes saved per report.

Phase 2

Working with AI systems

How video analytics and alerting systems work, and where they fail.
False alarms and bias: when to trust and when to check.
Clear handover between system alerts and human decisions.

Project

Log every camera analytics alert for two weeks, classify each as true or false, and build a one-page chart showing false-alarm rates by camera, time of day and trigger type.

Phase 3

Specialise

Training in security technology or analysis.
Procedures that combine AI tools with human judgment.
Mentor newer colleagues.

Project

Write a 2-page escalation procedure stating which AI alerts guards act on alone versus verify with a supervisor, then train two officers on it and test them with 5 scenarios.

Take the free 11-question test