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AI exposure report

Will AI replace Gambling Surveillance Officers and Gambling Investigators?

Some of your tasks will be automated. People who use AI will have the edge.

Task exposure to today's AI

35/100

Moderate exposure

This is the occupation's typical task mix. Your own score can be up to 30 points higher or lower depending on how you work: routine share, people contact, judgment and how much you already use AI.

Get your personal score

Will AI replace Gambling Surveillance Officers and Gambling Investigators?

Not entirely. Today's AI tools can take on about 35% of the typical work in this occupation, mostly: develop and maintain log of surveillance observations. The parts that stay human include: Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.; Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.; Review video surveillance footage..

People who learn to use AI for the automatable parts keep the edge. The 3-phase plan below shows where to start.

Which tasks AI can take on

The largest tasks in this occupation, their share of the working week, and how much of each today's AI tools can do.

TaskAutomatable
Develop and maintain log of surveillance observations. 60%
Report all violations and suspicious behaviors to supervisors, verbally or in writing. 53%
Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures. 42%
Act as oversight or security agents for management or customers. 35%
Review video surveillance footage. 28%
Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors. 23%

+ 2 more tasks (7% of the week) in the full test.

Your human edge

  • Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
  • Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
  • Review video surveillance footage.

AI tools to try

ChatGPT / Claude for reports and summariesVideo analytics and alerting systemsTranscription tools

Related roles

A 3-phase AI learning plan

Phase 1

Faster reports

  • Incident reports drafted from your notes with AI, checked by you.
  • Summaries of long documents and procedures.
  • Follow rules on personal and sensitive data.

Project

Draft 10 incident reports from your anonymized shift notes using AI, self-edit each for accuracy, and log the before/after minutes per report.

Phase 2

Working with AI systems

  • How video analytics and alerting systems work, and where they fail.
  • False alarms and bias: when to trust and when to check.
  • Clear handover between system alerts and human decisions.

Project

Log every video analytics alert for two weeks, classify each as true or false, and write a one-page accuracy breakdown showing which conditions trigger the most false alarms.

Phase 3

Specialise

  • Training in security technology or analysis.
  • Procedures that combine AI tools with human judgment.
  • Mentor newer colleagues.

Project

Write a surveillance SOP that sets when AI alerts require human review of footage, then coach two new officers through it and measure their first-month error rate.
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