Jobs › Office and Administrative Support
AI exposure report
Will AI replace Word Processors and Typists?
Many of your tasks are within reach of AI. The role will change, so it pays to act now.
Task exposure to today's AI
High exposure
This is the occupation's typical task mix. Your own score can be up to 30 points higher or lower depending on how you work: routine share, people contact, judgment and how much you already use AI.
Get your personal scoreWill AI replace Word Processors and Typists?
Not entirely. Today's AI tools can take on about 64% of the typical work in this occupation, mostly: type correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation, or previous versions, using a computer, word processor, or typewriter. The parts that stay human include: Perform other clerical duties, such as answering telephone, sorting and distributing mail, running errands or sending faxes.; Type correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation, or previous versions, using a computer, word processor, or typewriter.; Print and make copies of work..
People who learn to use AI for the automatable parts keep the edge. The 3-phase plan below shows where to start.
Which tasks AI can take on
The largest tasks in this occupation, their share of the working week, and how much of each today's AI tools can do.
+ 13 more tasks (38% of the week) in the full test.
Your human edge
- Perform other clerical duties, such as answering telephone, sorting and distributing mail, running errands or sending faxes.
- Type correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation, or previous versions, using a computer, word processor, or typewriter.
- Print and make copies of work.
AI tools to try
Microsoft 365 Copilot or Google Gemini for WorkspaceChatGPT / Claude for emails and documentsAutomation tools (Power Automate, Zapier, Make)Related roles
A 3-phase AI learning plan
Phase 1
Automate the routine
- Emails, letters and documents from templates with AI.
- Data entry and extraction from forms and PDFs.
- Spreadsheet work with AI help.
Project
Use AI speech-to-text and a prompt template to turn 10 dictated recordings or rough drafts into finished, proofread letters, and compare typing time before and after.Phase 2
Workflows across tools
- Connect email, forms and spreadsheets with no-code automations.
- Checks and controls on automated steps.
- Document how each workflow works.
Project
Build a no-code workflow that pulls data from incoming request forms into a spreadsheet, generates the document, files it in the right folder, and write a one-page run guide with error checks.Phase 3
From doing to coordinating
- Become the person who maintains the team's automations.
- Train colleagues.
- Look at roles in operations, coordination or process improvement.
Project
Run a 60-minute training session teaching three colleagues your document automations, hand over a maintenance checklist, and track hours saved across the team for two weeks.